Shipping Policy

Thoughtful Delivery for Everyday Living

At Mirthpure™, we believe creating a comfortable home experience starts long before your package arrives at your door.

Our goal is to provide thoughtfully selected home essentials while maintaining a flexible and efficient fulfillment process designed for modern online shopping.

This Shipping Policy explains how orders are processed, shipped, and delivered.

Our Fulfillment Approach

Mirthpure™ works with carefully selected production partners and international fulfillment centers to deliver products directly to customers.

This approach helps us:

• Reduce unnecessary storage and overproduction

• Maintain accessible pricing for modern home essentials

• Support a more streamlined and efficient supply chain

• Offer a wider variety of thoughtfully designed products

We appreciate your patience and support as part of this modern fulfillment process.

1. Order Processing

Every order is carefully prepared before shipment.

📦 Standard Processing Time

Orders are typically processed within 2–5 business days after payment confirmation.

Processing includes:

• Order verification

• Product preparation

• Quality inspection

• Protective packaging

🎄 Busy Seasons & Holidays

During holidays, promotional periods, or high-order seasons, processing times may occasionally require additional business days.

2. Shipping Rates

🚚 Standard Shipping Fee

We currently offer a flat-rate shipping fee of:

$5.99 USD per order

Shipping pricing remains the same regardless of order size or destination region.

3. Estimated Delivery Times

Delivery times may vary depending on destination country, customs processing, and local carrier operations.

Please note:

• Delivery estimates are not guaranteed shipping dates

• Unexpected courier or customs delays may occasionally occur

• Some remote areas may require additional transit time

We truly appreciate your understanding and patience.

4. Order Tracking

📩 Shipping Confirmation

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Please allow:

• 1–3 business days for tracking updates to appear

• Additional scanning time during weekends or holidays

If tracking does not update immediately, your shipment is still actively moving through the carrier network.

5. Customs, Duties & Import Taxes

For international shipments, orders may be subject to customs procedures depending on local regulations.

Customers are responsible for:

• Import duties

• Customs fees

• Local taxes or handling charges

Mirthpure™ is not responsible for customs-related delays once packages arrive in the destination country.

Most small home and household products typically clear customs without issues, though policies vary internationally.

6. Order Changes & Cancellations

We begin preparing orders shortly after purchase to support faster processing.

✏️ Address Changes or Order Cancellation

If you need to:

• Update your shipping address

• Correct order details

• Request cancellation

Please contact us within 12 hours of placing your order.

⚠️ Important Notice

Once an order enters fulfillment or shipment preparation, modifications may no longer be possible.

7. Damaged or Missing Packages

Customer satisfaction is important to us, and we will always do our best to assist with shipping-related issues.

📦 Damaged Deliveries

If your package arrives damaged:

• Please contact us within 72 hours of delivery

• Include clear photos of the package and product condition

Our support team will review the issue and arrange an appropriate solution.

🚚 Lost Packages

If the shipping carrier confirms that your package has been lost during transit, we will assist with a replacement whenever applicable.

Contact Information

📧 Customer Support

service@mirthpure.com

📍 Business Address

D&S Furniture
1931 Tyler Ave
South El Monte, CA 91733
United States

📞 Phone Support

(626) 623-8766

Thank You for Choosing Mirthpure™

We’re grateful to be part of your everyday home moments and appreciate your support of our growing brand.

Our mission is to help create brighter, cozier, and more comfortable living spaces — one thoughtfully delivered product at a time.